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Org units

Org units represent your company’s official structure — departments, teams, divisions, and other groupings that make up your org chart.

Org units list
Org units list

Overview

Org units help you:

  • Mirror your org chart — Create a hierarchy that reflects your company structure
  • Assign leadership — Designate a head for each unit who can see their team’s data
  • Filter and report — Use units to filter the team calendar and other views
  • Group employees — Assign employees to units via their employment records

Org Chart view

Toggle Org Chart to switch from the list view to a visual hierarchy that displays your organization structure as a tree.

Org Chart view showing organization hierarchy
Org Chart view showing organization hierarchy

The org chart shows:

  • Unit cards arranged in a tree structure with connecting lines
  • Head of unit displayed with their avatar on each card
  • Expand/collapse buttons to show or hide child units

Searching in the org chart

Use the search field to find units by name or by their head’s name. When searching:

  • Matching units are highlighted
  • Parent units are automatically expanded to reveal matches
  • Child units of matches remain collapsed until you expand them

Click the + button on a filtered unit to reveal any hidden children while keeping your search active.

Key concepts

ConceptDescription
NameThe display name of the unit (e.g., “Engineering”, “Sales”)
Parent unitThe unit this one reports to, creating a hierarchy
Head of unitThe employee who leads this unit
CountryThe work country of the unit’s employees, inherited by sub-units. It sets each employment’s work country unless the employment overrides it

Creating an org unit

  1. Go to Settings › Org units
  2. Click Add org unit
  3. Fill in the unit details:
    • Name: Give the unit a clear name
    • Description: Optional explanation of what this unit does
    • Parent unit: Select the parent unit, or “No parent (top level)” for top-level units
    • Head of: Choose the employee who leads this unit
  4. Optionally expand Advanced Settings to set the Country
  5. Click Save
Creating an org unit
Creating an org unit

Editing an org unit

  1. Go to Settings › Org units
  2. Click the unit you want to edit, or use the action menu and select Edit
  3. Make your changes
  4. Click Save

Changing the head of unit

When you change the head of a unit, mTime will check if any employees in that unit (or its sub-units) have the old head as their manager. If so, you’ll be asked whether to update their manager to the new head.

Update managers confirmation dialog
Update managers confirmation dialog

This helps keep your reporting structure in sync when leadership changes.

Building a hierarchy

Create a hierarchy by setting parent units:

  1. Create top-level units first (like “Company” or main divisions)
  2. When creating child units, select the appropriate parent
  3. Continue building out your structure

Example hierarchy:

  • Acme Corp (no parent)
    • Engineering (parent: Acme Corp)
      • Frontend Team (parent: Engineering)
      • Backend Team (parent: Engineering)
    • Sales (parent: Acme Corp)
      • EMEA (parent: Sales)
      • Americas (parent: Sales)

Assigning employees to units

Employees are assigned to org units through their employment records, not directly on the unit itself:

  1. Go to Employees and open an employee
  2. Edit their employment
  3. In the Org unit field, select the appropriate unit
  4. Click Save

Custom attributes

If your organization has configured custom attributes for org units, they appear in the Extended information section when editing a unit.

Common uses for org unit attributes:

  • General ledger codes (the standard Account reference attribute)
  • Cost center codes
  • Location information
  • Business unit identifiers

See Custom attributes to learn how to set these up.

How units affect visibility

Org units influence what data users can see:

  • Unit heads can see employees in their unit and all sub-units
  • The Team calendar can be filtered by org unit
  • Reports and exports can be grouped by unit

Deleting an org unit

  1. Go to Settings › Org units
  2. Open the action menu for the unit you want to delete
  3. Select Delete
  4. Confirm the deletion
Before deleting a unit, make sure no employees are assigned to it and no child units exist. Update their assignments first if needed.

Troubleshooting

ProblemSolution
Can’t see org unitsYou may not have permission; contact your administrator
Can’t create unitsYou need the org-unit:create permission
Unit head can’t see teamCheck that employees are assigned to the unit in their employment records
Can’t delete a unitMake sure it has no child units and no employees assigned to it