Organization units

Organization units represent your company’s official structure — departments, teams, divisions, and other groupings that make up your org chart.

Organization units list
Organization units list

Overview

Organization units help you:

  • Mirror your org chart — Create a hierarchy that reflects your company structure
  • Assign leadership — Designate a head for each unit who can see their team’s data
  • Filter and report — Use units to filter the team calendar and other views
  • Group employees — Assign employees to units via their employment records

Key concepts

ConceptDescription
NameThe display name of the unit (e.g., “Engineering”, “Sales”)
Parent unitThe unit this one reports to, creating a hierarchy
Head of unitThe employee who leads this unit
GL codeAn optional general ledger code for accounting purposes

Creating an organization unit

  1. Go to OrganizationOrganization Units
  2. Click Add Organization Unit
  3. Fill in the unit details:
    • Name: Give the unit a clear name
    • Description: Optional explanation of what this unit does
    • Parent unit: Select the parent unit, or “No parent” for top-level units
    • Head of: Choose the employee who leads this unit
  4. Optionally expand Advanced Settings to add a GL code
  5. Click Save
Creating an organization unit
Creating an organization unit

Editing an organization unit

  1. Go to OrganizationOrganization Units
  2. Click the unit you want to edit, or use the action menu and select Edit
  3. Make your changes
  4. Click Save

Changing the head of unit

When you change the head of a unit, mTime will check if any employees in that unit (or its sub-units) have the old head as their manager. If so, you’ll be asked whether to update their manager to the new head.

Update managers confirmation dialog
Update managers confirmation dialog

This helps keep your reporting structure in sync when leadership changes.

Building a hierarchy

Create a hierarchy by setting parent units:

  1. Create top-level units first (like “Company” or main divisions)
  2. When creating child units, select the appropriate parent
  3. Continue building out your structure

Example hierarchy:

  • Acme Corp (no parent)
    • Engineering (parent: Acme Corp)
      • Frontend Team (parent: Engineering)
      • Backend Team (parent: Engineering)
    • Sales (parent: Acme Corp)
      • EMEA (parent: Sales)
      • Americas (parent: Sales)

Assigning employees to units

Employees are assigned to organization units through their employment records, not directly on the unit itself:

  1. Go to OrganizationEmployees and open an employee
  2. Edit their employment (contract)
  3. In the Org unit field, select the appropriate unit
  4. Click Save

Custom attributes

If your organization has configured custom attributes for organization units, they appear in the Extended Information section when editing a unit.

Common uses for org unit attributes:

  • Cost center codes
  • Location information
  • Business unit identifiers

See Custom attributes to learn how to set these up.

How units affect visibility

Organization units influence what data users can see:

  • Unit heads can see employees in their unit and all sub-units
  • The Team calendar can be filtered by organization unit
  • Reports and exports can be grouped by unit

Deleting an organization unit

  1. Go to OrganizationOrganization Units
  2. Open the action menu for the unit you want to delete
  3. Select Delete
  4. Confirm the deletion
Before deleting a unit, make sure no employees are assigned to it and no child units exist. Update their assignments first if needed.

Troubleshooting

ProblemSolution
Can’t see organization unitsYou may not have permission; contact your administrator
Can’t create unitsYou need the org-unit:create permission
Unit head can’t see teamCheck that employees are assigned to the unit in their employment records
Can’t delete a unitMake sure it has no child units and no employees assigned to it